? Frequently Asked Questions

1. Are your wigs made with 100% human hair?

Yes, our wigs and bundles are carefully sourced using premium-quality human hair for softness, natural movement, and long-lasting wear.

2. Do you offer ready-to-ship wigs?

Yes, selected units may be available and ready to ship. Availability will be shown on the product listing..

3. Do you work on a pre-order basis?

Yes, most of our wigs are available for pre-order to ensure each unit is carefully sourced and quality checked before dispatch. Pre-orders usually take 10-14 working days. Ready -to-ship items are dispatched sooner. We'll always keep you updated throughout the process.


  • 4. How long does delivery take?

    Delivery takes 3-5 days 


    5. Do you deliver anywhere in South Africa?

    Yes, we deliver nationwide across South Africa.

    6. Which wig types do you offer?

    We offer a range including: 

    •    - 4x4 Closure Wigs 
         - 5x5 Closure wigs 
         - 13x4 Closure wigs 
         - 13x6 Closure Wigs 
         - Hair Bundles 
         -Bundle & Closure Combo Deals

    7. Can I customise my order?

    Yes, customisation is available upon request with a charge of R300.
    8. How do I place an order?
    You can place your order directly through WhatsApp(0836129315) or by sending us a DM on Instagram.

    9. What payment methods do you accept? 
    EFT/ Bank Transfer
     Instant EFT
    10. How do I care for my wig?

    Treat your wig gently using quality hair products, and store it carefully to help maintain its beauty and longevity. 


Still have questions?  We’re happy to help — WhatsApp us on 0836129315 or send us a DM on Insta @crownhousebysandy ?